Privacy Policy
Effective Date: March 29, 2026
TWC ONE LLC, doing business as Recruiter Jane ("Company," "we," "us," or "our"), operates the website located at recruiterjane.com and the Recruiter Jane platform (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Service.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect the following categories of information:
Account Information: When you create an account, we collect your name, email address, and password (stored in hashed form). If you sign in via Google or Microsoft OAuth, we receive your name and email from those providers.
Billing Information: When you subscribe to a paid plan or enter payment details for the free trial, your payment information is collected and processed directly by Stripe, Inc., our third-party payment processor. We do not store your full credit card number, CVC, or bank account details on our servers. We may store a Stripe customer identifier and subscription metadata.
Usage Data: We collect information about how you use the Service, including search parameters, reports generated, features used, timestamps, and frequency of use.
Device and Log Data: We automatically collect your IP address, browser type, operating system, referring URLs, pages visited, and access timestamps when you interact with our Service.
Cookies and Tracking Technologies: We use cookies, local storage, and similar technologies to maintain your session, remember preferences, and analyze usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the Service
- To process transactions and manage your subscription
- To send transactional communications, including account verification, password resets, and billing notices
- To respond to customer support inquiries
- To monitor and analyze usage trends to improve user experience
- To detect, prevent, and address fraud, abuse, or technical issues
- To comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: We share information with third-party vendors who perform services on our behalf, including Stripe (payment processing), email delivery providers, and cloud hosting services. These providers are contractually obligated to use your data only as necessary to provide their services to us.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, enforce our Terms and Conditions, or protect the safety of our users or the public.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of such transaction.
4. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. We may also retain certain information as required by law, to resolve disputes, enforce our agreements, or for legitimate business purposes. When you delete your account, we will delete or anonymize your personal data within 30 days, except as required by law.
5. Data Security
We implement commercially reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS/SSL), hashed password storage, and restricted access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under California Law
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the sources of collection, our business purposes for collecting the information, and the categories of third parties with whom we share it.
- Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
- Right to Correct: You may request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale/Sharing: We do not sell or share your personal information for cross-context behavioral advertising purposes.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise any of these rights, please contact us at support@recruiterjane.com. We will verify your identity before processing your request and respond within 45 days as required by law.
7. Do Not Track Signals
Our Service does not currently respond to "Do Not Track" browser signals. We may update this practice as industry standards evolve.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
9. Third-Party Links
The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party site you visit.
10. International Users
The Service is operated from the United States. If you access the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the "Effective Date" at the top of this page and, where appropriate, by sending an email notification. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@recruiterjane.com
Website: recruiterjane.com